Full-featured personal customer accounts and convenient ordering

Personal account

Personal customer accounts in an advanced online store have the following sections and functionality:

• Personal data (name, photo, etc.)
• Addresses
• Order list
• Customer Discount
• Repeat order function
• A wish list

User accounts are linked to VtigerCRM, which allows you to display the current personal information of the user, his orders and order statuses.

Making an order

Fields with personal data, choice of delivery method and payment for the order. The ability to apply a promotional code (coupon) and get a discount.

If the client is authorized on the site, personal data is automatically entered into the order form, as well as data on delivery and payment method.

If the client is not authorized on the site, when placing an order, the system checks by phone number or e-mail in CRM. If the client is found, the order form will be automatically filled with data from the client's last order.

In case of successful identification of the client and the presence of a discount, the cost of the order will be automatically recalculated.

Methods of payment.

• Cash on delivery
• Cash to courier
• LiqPay - online payment by card, merchant registration required
• fondy.ua - online payment by card, seller registration required

Processing the results and statuses of online customer payments, saving in the CRM module "Payments" Linking payments to orders and contacts, transferring data to the accounting system.

Payment via Privat24 is also available with automatic sending of details and the amount of payment to the client by SMS and e-mail.

It is possible to connect other payment systems upon request